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Dave from Philadelphia

Thank you for sharing your prior blog. It was wonderful and helpful (this week in particular) to read of a man of faith walking the talk and to hearing the talk ...

Brian Fies

The last time we bought a car, our salesman told us we'd be getting a survey, and bluntly said that any score less than a "10" for complete, blissful satisfaction would get him in trouble. I replied that since buying a car is fundamentally unpleasant, I probably wouldn't be scoring anything a "10" even if he took us out for dinner afterward. He blanched: "I really need a 10." I said, "I'll tell you what--I'll give you a 10 if you can arrange it so I don't have to talk to the person trying to upsell me extended warranties and clear-coat protection." Then he really went white. "I'll see what I can do." And while he couldn't get us out of it, he rushed us through in record time.

It's a really crummy system, though. Businesses seem to think it promotes customer service, or at least the illusion of it, but all it does is make employees paranoid and prevent customers from giving feedback that might be genuinely helpful.

Nelson Dewey

Today's blog is a 10!

No -- wait -- it's a 10 - PLUS!

(Does this help any, Mike?)


Due to the lack of banana splits and Raquel Welch I can only rate this installment a 9.

Mary McNeil

At least the surveys you get fro the fast food places give you a BOGO on sandwiches.

Mark Jackson

Creggan is a tiny village a mile east of Crossmaglen, and some of Ellen's Irish ancestors lived there. Three weeks ago Sunday our whole family was in Creggan churchyard (the one immortalized in the poem by Art MacCooey), less for research than for the atmosphere.

Creggan was also the site of several deaths during the Troubles, and during the drive and our subsequent five days in Belfast we spent a lot of time looking at remnants (and current signs) of the conflict.

Mike Peterson

Find a copy of the 1995 film "The Run of the Country" for a look at bandit country in those days, Mark. My great-great-aunt was from Drumboat, just across the border from Crossmaglen, and the Cardinal knew the village. I stood on a hill there with my cousin and looked across the border, it was that close -- just the next farm over.

Mark Jackson

In eight days we crossed that border eight times and the only indications were miles/kilometers and the absence/presence of Gaelic on the road signs. Just reinforced the understanding that Brexit will either fail spectacularly or come down to another instance of England screwing the Irish.

Our youngest is working on an academic project about displacement of populations in the north during the Troubles. (His collaborator works at Queens University Belfast, and *his* father was burned out of his home in east Belfast for being Catholic.) This has involved interviewing folks in Belfast and south Armagh, some of whom were evidently at the opposite end of the peace-violence axis than the Cardinal.

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